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Terms and Conditions of Ticket Sales – The Important Bits

  • Tickets purchased online will be held at the Box Office for collection. Box Office is open 45 minutes prior to the performance time
  • Concessions are available for those who hold a government issued concession card.  Valid concession identification must be shown at the Box Office on collection of tickets.
  • All sales are final at the time of booking. There is no exchange or refund except as provided in for in the Live Performance Association code of ticketing practice.
  • Payment may be  made by Visa or MasterCard.
  • A transaction fee and credit card fee (where applicable) may apply to all transactions.
  • HotHouse Theatre adheres to the Live Performance Australia Ticketing Code of Practice.
  • HotHouse reserves the right to add, withdraw or substitute artists and to vary advertised programmes as necessary
  • Full terms and conditions of sale are available here
  • Please advise staff of any access requirements when booking your tickets.